Kargo politikası

Shipping

Domestic Shipping (Turkey)

Shipment cost for all orders up to 3 KGs is 20 TL, and between 3-5 KGs is 35 and over 10 KGs is 50 TL.

Orders placed after 12pm (weekdays) will be delivered within 3 to 7 working days.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Ayışığı Tekstil Dekorasyon SAN. ve TİC. LTD. ŞTİ. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping (Outside of Turkey)

Shipment cost for international orders up to 3 KGs is 400 TL.

Ayışığı Tekstil Dekorasyon SAN. ve TİC. LTD. ŞTİ. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping is the responsibility of the customer (tariffs, taxes, etc.).

Ayışığı Tekstil Dekorasyon SAN. ve TİC. LTD. ŞTİ. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over 3 KG, you should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item so returns are not eligible for international orders.